Coffee Equipment Service Technician
Katz Coffee
Coffee Equipment Service Technician
Full Time • Katz Coffee
Benefits:
- Bonus based on performance
- Company car
- Competitive salary
- Dental insurance
- Employee discounts
- Free uniforms
- Health insurance
- Paid time off
- Training & development
- Vision insurance
Position Overview
We are hiring experienced Coffee Equipment Service Technicians to perform repairs, preventive maintenance, installations, and troubleshooting on commercial espresso and coffee equipment. This is a field service role with a company vehicle provided.
Key Responsibilities
- Diagnose, repair, and maintain commercial espresso machines, grinders, and coffee equipment (La Marzocco, Rancilio, Eversys, Mahlkonig, Mazzer, etc.)
- Perform scheduled preventive maintenance (PM) visits
- Install new and used equipment at customer locations
- Troubleshoot electrical, mechanical, and plumbing issues on-site
- Manage service calls efficiently and maintain accurate records in our system
- Provide excellent customer service and build long-term client relationships
- Order parts and manage inventory for jobs
- Work independently while coordinating with the service team
Requirements
- 2+ years of hands-on experience servicing commercial espresso/coffee equipment (preferred)
- Strong mechanical, electrical, and troubleshooting skills
- Valid Texas driver’s license with a clean driving record
- Ability to lift 50+ lbs and work in various environments
- Professional appearance and strong communication skills
- Self-motivated with good time management
- Basic computer skills for service tickets and emails
- Willing to travel
Nice-to-Haves:
- Bilingual (English/Spanish)
- Coffee industry / barista experience
- Manufacturer training/certifications (La Marzocco, Rancilio, etc.)
- Prior field service experience in foodservice equipment
What We Offer
- Competitive base salary
- Performance bonuses
- Health insurance
- Company vehicle
- Paid training and ongoing manufacturer support
- Opportunities for growth in a stable, growing company
- Supportive team environment
Compensation: $45,000.00 - $55,000.00 per year
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Since 2003, we’ve been honored to serve some of Houston’s highly-acclaimed chefs, restaurants & coffeehouse owners. We specialize in small-batch, custom roasting, with a focus on sourcing the finest coffee beans from farmers around the world. Our ultimate goal is to achieve perfection on every cup. This commitment starts by selecting the highest quality “green” beans and the close attention we keep during the whole roasting process.
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